Cookie Policy

Challenger uses cookies to make your interactions with the Challenger website easy and helpful. When you visit the Challenger website, Challenger’s servers send a cookie to your computer or device. Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or function more effectively, as well as to provide information to the owners of the site. Each cookie will typically contain the name of the domain from which the cookie has come, the “lifetime” of the cookie, and a value (usually a unique number). For a more thorough explanation of what cookies are, how they operate, and how to manage cookies, please visit, or

Challenger uses session cookies and persistent cookies. Session cookies exist only during one session, i.e., only while you are reading or navigating the Challenger website. They disappear from your computer when you close your browser or turn off your computer. Persistent cookies remain on your computer after you close your browser or turn off your computer.

On their own, cookies do not personally identify you; they recognize your browser. Unless you choose to identify yourself to Challenger, either by responding to a promotional offer, opening an account, or filling out a web form (such as “Contact Me”), you remain anonymous to Challenger. You have the ability to manage the use of cookies on your computer using controls in your browser.

Using your browser, you may disable the use of cookies, delete cookies, or individually reject cookies at any time. Different browsers make different controls available to you and so we provide links below to popular manufacturers’ instructions on how you can do this. Generally, your browser will offer you the choice to accept, refuse or delete cookies at all times, or those from providers that website owners use (“third-party cookies”), or those from specific websites.

Google Chrome:

Internet Explorer:



Safari Mobile:

You may also disable JavaScript at any time. However some features of our website may not function properly unless cookies and JavaScript are enabled and some areas of our website may not function at all. In addition, you may not be able to successfully use the Challenger services.

Cookies that are used as part of the Challenger services (in the proxy) may include cookies of a third-party website that is being co-browsed, for example, in order to deliver the website as intended by the third-party website operator. The cookie practices of such websites are governed by their own respective privacy statements. Challenger encourages you to review the privacy statements of other websites to understand their information practices.

Revisions to this Notice. Challenger may from time to time revise this Cookie Notice to reflect changes in its legal or regulatory obligations or in the manner in which we manage our website. We will communicate any revised version of this Cookie Notice and such revisions will be effective from the time they are communicated.

The following describes how Challenger may use different categories of cookies and your options for managing cookies’ settings


Required cookies enable you to navigate the Challenger website and use its features, such as accessing secure areas of the Challenger website and using the Challenger services.
If you have agreed to identify yourself to Challenger, Challenger uses cookies containing encrypted information to allow Challenger to uniquely identify you. Each time you log into the Challenger services, a cookie containing an encrypted, unique identifier that is tied to your account is placed on your browser. These cookies allow Challenger to uniquely identify you when you are logged into the Challenger services and to process your online transactions and requests.

Managing Settings

Required cookies are essential to operate the Challenger website and the Challenger services, there is no option to opt out of these cookies.